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FMFB-A

The First Microfinance Bank – Afghanistan (FMFB-A) started its operation in 2004 and is part of the Aga Khan Agency for Microfinance (AKAM), which has financial institutions operating in over 15 countries throughout the developing world. It is affiliated with the Aga Khan Development Network (AKDN), a group of nine development agencies working in health, education, culture and rural economic development primarily in Asia and Africa. Our primary objective in Afghanistan is to contribute to poverty alleviation and economic development through the provision of sustainable financial services to the poor and underserved. Since 2016, we are a member of the Global Alliance for Banking on Values (GABV) – an independent network of the banks using finance to deliver sustainable economic, social and environmental development. Our values- based banking agenda focuses on providing affordable financial services that promote entrepreneurship, agriculture, incremental housing and clean energy in Afghanistan. FMFB-A is the market leader with 67% market share in terms of Gross Loan Portfolio (GLP).

Does FMFB-A charge for the use of SMS Banking Services?

25/08/202513/02/2023 by FMFB-A

No. FMFB-A does not impose any charges to be passed on to customers. Only the normal charges will be applied per SMS as set by your telecommunication network (carrier).

Categories SMS Banking FAQ, Uncategorized Tags bankin, fmfb, fmfb-a, service, sms, sms banking

What are the Provincial Codes used for Branch & ATM Location Inquiries?

13/02/2023 by FMFB-A

The Provincial Codes are per following: S/N Province Name Province Codes 1 Badakhshan BDS 2 Badghis BDG 3 Baghlan BGL 4 Balkh BLK 5 Bamyan BAM 6 Daikundi DAK 7 Farah FRH 8 Faryab FYB 9 Ghazni GHZ 10 Ghor GHW 11 Helmand HLM 12 Herat HRT 13 Jawzjan JWJ 14 Kabul KBL 15 Kandahar … Read more

Categories Uncategorized Tags afghanistan, atm, branch, location, privincial

Are the SMS Codes case sensitive?

25/08/202513/02/2023 by FMFB-A

No. They are not case-sensitive.

Categories SMS Banking FAQ, Uncategorized Tags sms

What number should send SMS Banking enquiries to?

25/08/202513/02/2023 by FMFB-A

To request information about your account you can send an SMS to 599 with a specific “SMS Code”. The SMS Codes to use are as follows:

Categories SMS Banking FAQ, Uncategorized Tags inquiry, mobile, sms banking

What should I do if I get my phone/number lost or stolen?

25/08/202513/02/2023 by FMFB-A

If the Mobile Phone Number which is registered for SMS Banking is lost, stolen or sold to another individual, then you should immediately notify FMFB-A of the incident and cancel the SMS Banking Services. 

Categories SMS Banking FAQ, Uncategorized Tags lost, mobile, phone, stoen Leave a comment

Which Telecommunication Networks are Available in this service?

13/02/2023 by FMFB-A

This service is currently available for holders of SIM cards from Roshan and MTN telecoms.

Categories Uncategorized Tags available, network, telecommunication

Can I register more than one mobile phone for SMS Banking?

25/08/202513/02/2023 by FMFB-A

No. Only one mobile phone number can be registered for SMS Banking services.

Categories SMS Banking FAQ, Uncategorized Tags mobile, phone, register, sms banking

What type of SMS enquiries can I make

25/08/202513/02/2023 by FMFB-A

Once you are registered for SMS Banking Services, you can request the following at any time:

Categories SMS Banking FAQ, Uncategorized Tags sms, sms banking, what Leave a comment

How can I do transfer through P2P

13/02/2023 by FMFB-A

By Using following steps, you can do transfer through P2P, for more information please use the P2P Guideline.

Categories Uncategorized Leave a comment

Is there a complete Tutorial or Guide on how to use SMS Banking Services?

13/02/2023 by FMFB-A

Yes. We at FMFB-A developed a comprehensive SMS Banking User Manual that takes you through a step-by-step journey on how to use SMS Banking Services. To receive the document, all you need to do is to send us an email to customerservices@fmfb.com.af or contact us by dialing 599 and request for the “SMS Banking User … Read more

Categories Corporate Online Banking FAQ
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