How long is the certification valid?
The certification is valid for three years (2025–2028). FMFB-A will also undergo annual monitoring to ensure that client protection practices remain in place and continue to improve.
The certification is valid for three years (2025–2028). FMFB-A will also undergo annual monitoring to ensure that client protection practices remain in place and continue to improve.
Gold is the highest level of certification. It indicates that FMFB-A meets the most stringent criteria for client protection, including transparency, fairness, responsible product design, and strong data/privacy safeguards.
The certification was awarded by Inclusion [Social Ratings], an international social rating agency specializing in responsible finance and social performance assessments.
The Client Protection Certification is an independent evaluation that measures how well a financial institution protects the rights and interests of its clients. It is aligned with the CERISE+SPTF Universal Standards of Social Performance Management, a global benchmark for responsible finance.
We strongly believe that a robust compliance system not only helps us in meeting regulatory standards but is also crucial and imperative for the timely identification, assessment, and mitigation of potential risks and ultimately leads to enhanced customer services. The compliance orientation focused on Anti-Money Laundering (AML) and Counter- Terrorist Financing CFT topics was carried … Read more
Kabul, Afghanistan — 16/08/2025 The First MicroFinanceBank – Afghanistan (FMFB-A) is proud to announce that it has been awarded the Gold Level Client Protection Certification by Inclusion [Social Ratings], a leading international social rating agency. The certification, aligned with the CERISE+SPTF Universal Standards of Social Performance Management, represents the highest level of recognition for responsible … Read more
!اطلاعیه ،مشتری گرامی به اطلاع شما رسانیده می شود که طبق تغییرات مقرراتی و طرح تبدیلی اولین بانک قرضه های کوچک به بانکداری اسلامی، حساب های متعارف در اولین بانک قرضه های کوچک به حساب اسلامی تحت اصول شرعی مبدل میگردد. قابل ذکر است که تمام جزئیات حساب، از جمله نمبر حساب بانکی و بیلانس … Read more
,مشتری گرامی.از اینکه از خدمات اولین بانک قرضه های کوچک استفاده می نمایید سپاسگذاریمبه اطلاع شما رسانیده میشود که ما اخیراً تغییراتی را در قسمت کمیشن/فیس خدمات بانکی خویش آورده ایم که سر از تاریخ 1 سپتامبر 2025 میلادی قابل تطبیق میباشدبرای معلومات بیشتر به شماره خدمات مشتریان ما به تماس شوید: (599).نوت: تغییرات جدید … Read more
Dear Valued Customer,Thank you for banking with The First MicroFinanceBank-Afghanistan (FMFB-A).This is to notify you that we have recently revised our Schedule of charges (SOC) which is effective from 1st September 2025.If you have any questions regarding the SOC, please do not hesitate to contact our customer service (599).Note: The new changes are reflected in … Read more
Dear Valued Customer, Please review the attached list to confirm your account details. If your account appears in the list, immediate action is required to prevent AfPay Card cancellation. Our records indicate that your account is Inoperative, and there is a pending annual fee against your AfPay Debit Card listed in the attached document. To … Read more