This is for SMS banking FAQs
Yes. We at FMFB-A developed a comprehensive SMS Banking User Manual that takes you through a step-by-step journey on how to use SMS Banking Services. To receive the document, all you need to do is to send us an email to customerservices@fmfb.com.af or contact us by dialing 599 and request for the “SMS Banking User … Read more
No. FMFB-A does not impose any charges to be passed on to customers. Only the normal charges will be applied per SMS as set by your telecommunication network (carrier).
No. They are not case-sensitive.
To request information about your account you can send an SMS to 599 with a specific “SMS Code”. The SMS Codes to use are as follows:
If the Mobile Phone Number which is registered for SMS Banking is lost, stolen or sold to another individual, then you should immediately notify FMFB-A of the incident and cancel the SMS Banking Services.
No. Only one mobile phone number can be registered for SMS Banking services.
Once you are registered for SMS Banking Services, you can request the following at any time:
Before using SMS Banking Services, you need to visit one of FMFB-A’s branches to fill the Online Banking Registration Form and select “Activation of SMS Banking Services”.
There are several points of benefits offered by FMFB-A SMS Banking as per following: Allows you to make requests and receive relevant banking information with the use of your phone. You can check account balance, receive mini-statement, request cheque book, currency exchange rate and many more. Offers higher convenience as there is no need for … Read more
SMS Banking can be regarded as a type of mobile banking. It is a specialized facility made use of by the leading banks & financial institutions towards sending messages (SMS) to the respective mobile phones of the customers by making use of the SMS messaging technique. The messages can be in the form of alerts … Read more